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  •   4 Wires Villa System
    •    What is 4 Wires Villa Video Intercom System?

      It is a video intercom system connected by 4 wires, a door entry system suitable for single house, villa or even small office, widely used in the United States and the European countries.


    •    How many Indoor Monitors and Outdoor Stations can be connected in this system ?

      Maximum 2 outdoor stations and 4 indoor monitors.


    •    What’s the basic function of the system?

      Talking, monitoring, transferring, unlocking; and capture & video recording for option.


    •    Does it have Audio Door Phone can be connected in this system? People needs it for the kitchen or bathroom.

      Yes, we have Audio Door Phone can be connected in this system, please send inquiry to request more information from our sales team.


    •    What is its working voltage?

      Its working voltage is 12V, 1A.


    •    What’s the working distance?

      The distance between outdoor stations and farest indoor monitors does not exceed 100 meters.


    •    How many relay output for unlocking?

      Maximum 2 reply outputs for one device.


    •    How many power supply needed?

      Basically, only the monitor need power supply, each monitor with 1pc power supply, the outdoor station powered by the indoor monitor, except outdoor stations with keypad or multi buttons that need to be equipped with power separately.


    •    Does it support remote control by smart phone? And how?

      Yes, it does. It has below 2 ways to achieve remote control function:

      1) Convert traditional analog signal into IP signal via a Cloud devise--Skybox, to achieve remote control by smart phone.

      2) Built-in a WiFi module into the monitor to achieve remote control by smart phone.

      Above 2 ways to achieve remote control function, its products have been done and in sales, please send inquiry to request more information from our sales team.


    •    Does your outdoor station open the door with dry contact?

      Yes, in this system, to open the door is with the dry contact.


    •    What certificates does it have?

      CE/FCC/RoHS etc.


    •   2 Wires Villa System
      •    What is 2 Wires Villa Video Intercom System?

        It is a video intercom system connected by 2 wires, a door entry system suitable for single house, villa or even small office, widely used in the United States and the European countries.


      •    How many Indoor Monitors and Outdoor Stations can be connected in this system ?

        Maximum 2 outdoor stations and 3 indoor monitors.


      •    What’s the basic function of the system?

        Talking, monitoring, unlocking.


      •    What is its working voltage?

        Its working voltage is 18V, 1.5A.


      •    What’s the working distance?

        The distance between outdoor stations and farest indoor monitors does not exceed 100 meters.


      •    How many relay output for unlocking?

        Maximum 2 reply outputs for one device.


      •    How many power supply needed?

        Basically, only the monitor need power supply, each monitor with 1pc power supply, the outdoor station powered by the indoor monitor, except outdoor stations with keypad or multi buttons that need to be equipped with power separately.


      •    Does it support remote control by smart phone?

        Because we have new 2 wires system, so the remote control function was be made in the new system name ’2 Wires BUS Video Intercom System’, please send inquiry to request more information from our sales team.


      •    Does your outdoor station open the door with dry contact?

        Yes, in this system, to open the door is with the dry contact.


      •    Do you have outdoor station with terminal block?

        Yes, we have, please send inquiry to request more information from our sales team.


      •    What certificates does it have?

        CE/FCC/RoHS etc.


      •   IP Video Door Phone System
        •    What is 3rd Generation IP Video Door Phone System?

          It is a new generation of wireless door phone system that has all the door phone functions on both the internet and the local network through WiFi/4G based on new generation information network platform on Cloud. The Cloud platform covering global users, the products connect to the Cloud platform for users to access via App. The system adopted P2P protocol and local servers, via WiFi wireless connection or RJ45 wired connection to achieve the door phone functions. Wifi video intercom works with smartphones. You can see, hear and speak to the person from your door no matter where you are and what you are doing; and you can open your door through smartphones or tablets.


        •    What functions does it have?

          The system functions include: Talking, monitoring, unlocking on mobile phone, Picture memory & video recording Check history, events from cloud or card, 32G TF card for motion detection, remote unlocking, 2 locks for option, 40 group passwords for code access, define lock and unlock time, video intercom with WiFi IP Monitor by full duplex under WLAN or LAN. 

          Especially, it has the monitor-to-monitor internal intercom function, and has Villa type and building type to meet different demands, suitable for villas, offices and hospitals.


        •    How many users can be connected in one family?

          4pcs IP Monitors connected in this system, and the phone users also can be 4 users, 1 master account and 3 sub-account.


        •    What is the APP name? Can it be downloaded from Apple Store?

          The APP name is doordeer. Yes, the iOS version can be downloaded from Apple Store and the Android version can be downloaded from Google Play.


        •    Why you call it as ‘ 3rd generation ’ ?

          We have R&D this system for long time and experienced 1st and 2nd generation products, so we have rich feedback from the global market, 3rd generation is more stable and more welcomed, the market feedback is very good!


        •    Can I only buy IP outdoor? It seems I do not need the IP Monitor.

          Yes, you can, it can work well without IP Monitor.


        •    How many IP outdoors can be connected in one house?

          4pcs IP outdoors can be connected in one single house.


        •    Can I check anyone visited me when I was out ?

          Yes you can, all the records including the visit call and the motion detection records can be checked anytime.


        •    We have 3 family members, can each of us having the video intercom function on our own mobile phone?

          Yes, totally 4pcs mobile phone can be used as users, but only one of them is the Master Account, others are the Sub Account. The difference between the Master Account and the Sub Account is that the functions of motion defection, SD card storage settings, firmware updates and synchronization time, can be operated on the Master Account but are not available on the Sub Account.


        •    Is this a DIY products? Can I just install it then start to use it?

          Yes, it is DIY products. Before the installation you should connect all the products and finish the configuration first, when you confirm all the products work well, then to install them.


        •    Can I set an access password to my friend to open the door when I’m not at home?

          Yes, you can, please choose the right model, our staff will give you direction.


        •    In our country people use the PoE switch to connect all devices, can you make this system as PoE version?

          Yes, we have the PoE version already, the devices powered by the PoE switch, no need extra power supplies, please take a look at below diagram for your reference.

          pl960sapm详情页12.jpg


        •    What is the MOQ for private labeling?

          200pcs IP Outdoor or 200sets of IP Outdoor + IP Monitor


        •    What is the warranty on these products?

          The warranty period is 3 years.


        •    How many door release relays does this IP Outdoor contain?

          It can control 2 door release relays.


        •   Smart Property Management System
          •    How does the system work?

            1. The IP Outdoor station connect to the router via Cat5 cable to connect to the internet.

            2. The IP Monitor connect to the router of the resident’s apartment to connect to the internet via WiFi or Cat5 cable connection.

            3 . In the cloud, the IP Outdoor and the IP Monitor are to be bounded together.  

          •    What devices need to be connected to the IP Outdoor ?

            The router, lock, exit button, and power.


          •    Does the system support PoE power supply?

            The IP Outdoor do not support PoE power supply, but the IP Monitor can be with PoE power supply.


          •    Can the system work without internet ?

            Yes! The IP Outdoor and the IP Monitor work well in LAN.

            Smart phone also working well if it’s in the LAN. (Android phone only)


          •    How to add resident information? What management software or devices do I need ?

            No management software required and no devices required.

            Login to the web page to manage your building, devices and resident information via computer remotely.


          •    How many access methods currently?

            Card access / code access / QR code access / temporary password access / smart phone APP access /

            IP Monitor access / chime access


          •    How to issue a card?

            Login to the website to issue cards online.


          •    Does the system require monthly rent ?

            There is no monthly rent for IP Outdoor and IP Monitor.

            But smart phone APP function require monthly rent.

            New users can use the smart phone APP function for free within 2 months, after 2 months, the smart phone APP function need a fee, different region has different charge standard.


          •    What does the system bring to manager ?

            1.Save management costs and time.

            2.No management software and other devices required, just need to login to the web page to manage the resident information.

            3.To Add/edit/delete resident information via computer.

            4.To Add/delete access card via computer.

            5.To review all of access logs within 30 days via computer.


          •    What does the system bring to the resident ?

            1.No need resident to configure their smart phone, they can use the APP to control the door directly.

            2.Via APP to talk/monitor/unlock/snapshot/video record

            3.Via APP to review call records and unlock records within 7 days

            4.Share APP access permissions with others. Up to 4 smart phones.


          •    Where is the system used for ?

            Used for multi apartment buildings, offices or hospitals, etc.


          •    What are the requirements of the system for the network environment?

            Router with 2.4GHZ signal are fine.


          •    How many IP Monitor and smart phone can the whole system support ?

            1.The system capacity of IP Monitor is 9999pcs.

            2.Each apartment support up to 5pcs smart phone.


          •   Cat5 One Cable Building System
            •    What is the CAT5 one cable building System?

              Cat5 one cable building system is a building type video intercom system that only uses CAT5 cables to connect the entire system with analog transmission. The system is very stable and fully functional , and is favored by the global markets.


            •    What is the BUS Connection?

              All devices and accessories are connected to the central devices using CAT5 cables, which are then connected from the bottom to the roof through these central devices. The entire system is connected using only one CAT5 cable, and this wiring method is called BUS Connection.


            •    How many apartments can be supported in Cat5 System?

              It supports up to 9999 apartments in this system.


            •    How many power supplies does the system require?

              It adopts system power, it doesnt need power supply for each device, one piece of system power supply can support 8~12pcs 7-inch indoor monitors or 20pcs 4.3-inch indoor monitors, so, how many system power supply it needs, depends on how many pieces indoor monitor need to be installed to the system.


            •    What's the basic function of the system?

              Talking / unlocking / monitoring / ringtone for option

              Code access and card access

              Support multi-entrance

              Support Guard Station


            •   Access Control System
              •    What is Stand-alone Access Control?

                Stand-alone access control is a non network type of access control that uses card insertion or induction to read information. Each door lock is independent, with a single door access control and each access control host controlling one door. It does not require re-installation of wiring, and card issuance, card deletion, and other operations can be achieved through the built-in keyboard or mother card. Anyone without computer knowledge can install it!


              •    What materials did they make of?

                Die-cast zinc alloy


              •    Are they waterproof?

                Yes, all these access controls are waterproof, their backsides are all sealed with epoxy, IP rates reached IP66.


              •    How many cards and passwords does it support?

                It supports 1010 pcs codes or cards


              •    Can it support 2 relays output?

                Yes it can.


              •    What is its applicable voltage range?

                The voltage range is 12-24VAC/VDC


              •    How many code digits?

                2-6digits


              •    How to restore the factory?

                12341234 *8 99


              •    Can I set the unlocking time?

                Yes you can, to set it as 1-99 seconds